So during Fara`s tea party, I won 100$ Sufyaa vouchers which I decided to utilise right after, in case I misplace them or something.
I was intending to give a many-parapraphs rant but never mind. The point of this entry`s to say dat I was really appalled. No customer service, AT ALL. Rina was alright. Not the one who did the follow up after dat. If you had checked your email, you would`ve realised I had already responded you with the payment details, along with everything needed to facilitate the order. Instead, I received a couple of smses, curtly asking if I had made payments, to send a snapshot of the vouchers with my name bla bla. ALL DAT I HAD ALREADY DONE. C`mon, I replied to the number on the previous day, and I receive no response, and now I`m asked if I had made payments like as if I`m a deadbuyer. I don`t know if I am asking for a lot, but for the price they are selling their products at, I do expect a little customer service, at least. Is the business all about money making? I think it`s perfectly alright for me to expect some courtesy, considering it is, afterall, a shop catered for Muslimah.
I decided to get 2 skirts which amount up to 112$. I bought a couple of similar skirts yesterday at 1/4 of the price. If the service`s bad, I expect the quality to be insanely good.
Let`s see. But either way, I`m not returning.
Ria.
